When I was an admin over at Big E we had someone go all loose cannon on the paid users one night in IRC. It was ugly. We lost a few thousand $'s in a couple hours.
Problem right now is, people are leaving by the minute, and no one is in that thread doing damage control.
Drew, Mike, *someone* needs to be in there, and stop the bleeding. Right now... its just a runaway train, and the silence from those who should be saying someone is speaking volumes to those who wanna run.